Coronavirus update: for our supporters
We’d like to reassure our supporters that we are still open.
Our supporter care team are continuing to work, receiving and responding to donations, letters and emails. They are available through firstname.lastname@example.org or by calling 01225 874222.
If there are any changes to our working practices we will update this page.
Coronavirus is affecting us all: our staff, the people we work with in Africa and our supporters. In these unprecedented times, we are constantly assessing and refocussing our activities on how we can best serve our communities in Africa, whilst managing costs and ensuring that Ripple Effect emerges from this crisis in the very best shape to continue our vital work.
As part of this assessment, we have taken the difficult decision to place just under half our UK staff on furlough under the UK government’s Coronavirus Job Retention Scheme.
We shut our UK office nearly three weeks ago in line with government advice, and we have already adapted well to home-working. We are delighted that our supporters have continued to give, share and talk to us so kindly and generously, but feel we need to take these further steps to ensure the health of our organisation.
We would love to hear from you and all our normal lines of communication remain open. We may however be a little slower to respond to requests, answer phone calls and to thank you for your support at this present time. If you aren't able to get through to us straight away by phone, please leave a message or drop us an email and we'll get back to you as soon as we can. If you’re unsure of who to speak to, then please contact our Supporter Care team on 01225 874222 or email@example.com and they will be able to help you.
Together, with our supporters' help, we are determined to come out of this challenging time as an even stronger team. On behalf of our Africa teams and the communities you help support, thank you for your patience, commitment and continued support for Ripple Effect