Supporter Care hub

Name: Ripple Effect
Price range: $

Our Supporter Care team is here to make sure you have a positive experience with Ripple Effect, no matter how you decide to get involved. We'll do our best to understand what you need and give you straightforward answers to any questions.

Our supporter promise

Thanks to your support, families like Phoebe's (pictured) have been able to learn more, grow more and sell more, creating a ripple effect of positive change in their communities. Read our promise to you:

Thank you for your support!

Watch this special video to see the smiles and hear the heartfelt thanks from those whose lives you’ve supported:

Watch now

Update your details Let us know if you have changed your address, phone or email, or if you want to update the ways we contact you

Gift Aid declaration Send us an updated Gift Aid declaration. If your donations are eligible, we can claim 25% more from your donation making the ripple go even further!

Regular Giving change Here you can let us know if you want to increase, decrease, skip a month, change bank account, or cancel your regular gift

General FAQs

Find answers to our frequently asked questions:

Gift Aid FAQs

Got a question about Gift Aid? Find the answer here:

Our Vulnerable Circumstances policy

You can find information on how we protect supporters who might be in vulnerable circumstances here:

Fundraising complaints procedure

We will always try to do our best to make your experience as positive as possible, but if you want to raise a complaint with us, then you can find out how to do this here:

If you would like to get in touch with us, here are the different ways:

Email us: supporter@rippleeffect.org
Phone us: +44 (0)1225 874222 / +44 (0)1225 688222 (Monday to Friday, 9am-5pm)
Write to us: Runway East / Kings Court, Parsonage Lane, Bath, BA1 1ER

Thank you from Athanasie, Ripple Effect farmer, Rwanda ‘I have no other message apart from sending my heartfelt gratitude to Ripple Effect supporters. What I have achieved is through their support. I now have a water tank thanks to them! I couldn’t afford it otherwise. Thank you for thinking about us!’

Want to hear good news stories from Africa, get involved in fantastic fundraising and be part of exciting events? Fill out your details below and we will keep you updated by email.