Family Friend frequently asked questions
What will happen to my regular Family Friend donation?
From 16 October 2026, your regular donation will support Ripple Effect’s work across all six countries where we work, rather than being allocated to a specific country. This means your gift can be used where it is most needed and where there are opportunities to make the greatest difference for farming families.
Can I continue to specifically support one of the six countries you work in?
Yes. If you would prefer your regular gift to continue supporting Ripple Effect’s work in a specific country, please contact us by 15 October 2026 by post, phone or email. If you contact us after this date, we will still be happy to discuss your preference.
What happens if I don't contact you?
If we don't hear from you by 15 October 2026, we will assume you are happy for your regular gift to support Ripple Effect’s work across all six countries and will update your gift accordingly. Your donation will continue to help farming families grow more food, strengthen their livelihoods and build resilience for the future.
Is the Family Friend programme ending?
No. Family Friend is not ending – it is evolving. The families and communities you have supported will continue to be supported through Ripple Effect’s programmes. We are changing how we share their stories so that we can continue to give you meaningful updates while ensuring as much of your support as possible goes towards our work with farming families.
Will I still receive updates about the families I have been following?
Yes. We will send one final dedicated Family Friend newsletter early in 2027, featuring updates from the families whose stories you have been following. After that, we will share exclusive Family Friend stories and updates by email several times a year. These will feature farming families across our programmes. While we can no longer provide country-specific updates, from time to time, you will hear stories from the countries you have previsouly supported.
Will I still receive printed Family Friend newsletters?
No. We will no longer produce printed Family Friend newsletters. Instead, we will share exclusive stories and updates by email several times a year. This allows us to share stories in a more sustainable way while helping to ensure more of our funding can go towards supporting farming families.
How do I make sure I receive the new Family Friend email updates?
Please make sure we have your current email address. If you don't currently receive emails from Ripple Effect, you can sign up at rippleeffect.org/family-friend or contact our Supporter Care team using the details at the bottom of the email.
Thank you for your on-going support as a Family Friend. If you have any questions about our work, or the families we work alongside please get in touch, at supporter@rippleeffect.org.
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