Ripple Effect

Our supporter promise

Our promise to you

Your support creates lasting change and we will deliver this with transparency

Your kindness has a ripple effect—directly transforming lives and empowering families in rural Africa. We promise to manage Ripple Effect with integrity, accountability and compassion, ensuring your support has the greatest possible impact. We will always be transparent about how we use your donations and the lasting impact they create.

We will keep you inspired and informed
  • We love sharing the incredible difference you are making! If you choose to hear from us, you’ll receive uplifting stories, powerful updates, and exciting ways to get involved via your preferred channels, straight from the families and communities you support.
We will always celebrate the strength and dignity of the communities we work with

The people you support are hardworking and resilient. We'll only share the stories of families who have fully consented and know how their stories will be featured. We will always represent them with respect, dignity, and honesty— acknowledging the challenges they face while celebrating their achievements and aspirations.

We will support you every step of the way

Whether you’re fundraising, spreading the word, or simply following our journey, we’re here for you! We’ll provide everything you need to make your experience with Ripple Effect truly rewarding and meaningful.

Our Standards

We respect your privacy

Your trust means everything to us. We will never sell, trade, or rent your personal information. Read our full Privacy Policy.

You are in control

You decide how and when we contact you. We’ll make it clear and easy for you to choose how you want to hear from us. If you ask us not to contact you we won’t, unless it’s a legal requirement. Our friendly Supporter Care team are always happy to help tailor your communication preferences or opt you out at any time or you can let us know by filling in this form Ripple Effect | Update your details.

We adhere to the highest ethical standards

Your support deserves the best. That’s why we are registered with the Fundraising Regulator, follow the Fundraising Code of Practice and strictly adhere to all relevant data protection regulations. Our UK Board of Trustees ensures everything we do meets these high standards. We will never pressure you into donating, and we will respect your decisions at all times.

We are here for everyone

We are committed to treating all supporters with fairness and kindness. If we suspect someone is in a vulnerable circumstance, we will always respond with care and understanding. Read our Vulnerable Circumstances Policy.

We listen and learn

Your voice matters! If we make a mistake, we will own it, apologise, and make things right. Your feedback helps us grow and improve. We take all concerns seriously and pledge to respond to feedback and complaints promptly.

Getting in touch

Ripple Effect
Become an ambassador Find out more
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Sign up to hear more

Want to hear good news stories from Africa, get involved in fantastic fundraising and be part of exciting events? Fill out your details below and we will keep you updated by email.

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